Welcome to iontg.com.au ("Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you register on the Website, place an order, subscribe to a newsletter, or contact us. This may include:

• Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information

1.2 Non-Personal Data

We may also collect non-personal information automatically as you navigate through the site. This information may include:

• IP Address
• Browser Type
• Operating System
• Pages Visited
• Time and Date of Visit
• Referring Website

2. How We Use Your Information

We use the information we collect in various ways, including:

• To process transactions: We use your information to process your orders, manage your payments, and deliver the products and services you request.
• To improve our Website: We may use feedback you provide to improve our products, services, and Website performance.
• To communicate with you: We may use your contact information to send you updates, newsletters, and marketing materials that you have opted in to receive.
• To manage customer service requests: Your information helps us respond more effectively to your customer service requests and support needs.
• To enforce our policies: We may use your information to prevent fraudulent transactions, monitor against theft, and protect our rights and the rights of others.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your data with third parties to help us operate our business, such as:

• Service Providers: We may share your information with service providers who assist us in operating the Website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes, protect our rights, or ensure the safety of our users.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are small data files stored on your device that help us improve your experience on our Website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

5. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any personal data that is inaccurate or incomplete.
• Deletion: Request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent.
• Objection: Object to our processing of your personal data.

To exercise these rights, please contact us at [Your Business Email].

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

Contact Us

If you have any questions about our Privacy Policy, please contact us at:

ION Technology Group

15/104 Ferntree Gully Road
Oakleigh East Vic 3166

Email: contact@iontg.com.au